How to enable call forwarding

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Setting up call forward:

  1. Navigate to voice.synogen.it and enter your login credentials.                                                                                                  (Username will be your ext number@yourdomain.com) If you don’t know your password contact the helpdesk.                                                                                         
  1. Then navigate to the Answering Rules Tab.                                                                                                                                                                           

 

 

  1. Once there, click on the “Edit” Icon for your default answering rule to change call forwarding.                                                                               
  2. Check “Simultaneously Ring”.
  3. Check the 3 checkboxes including “Answer confirmation for offnet numbers”.
  4. Enter your cell phone number or the number you would like your calls to be forwarded too.
  5. Press Save once complete and your calls will now be forwarded.