How to access the web portal:
- Open your web browser and go to https://voice.synogen.it
- Login with your credentials. This is typically extension@domainname.com (eg: 423@yourcompany.com) *If you don’t know your login or password, you can click the links below the Log In button. *If you still need assistance, reach out to the Synogen Helpdesk
- Once logged in you will see your Home screen. Here you can view voicemails(1), call history(2), change your answering rules(3) , manage your desk phone [gear icon] (4) and change password and profile info (5), our web phone lets you turn any computer with a mic and speakers into a phone (6). If you don’t see the web phone option reach out to the helpdesk.
